Bill Eka
Help centre

How can we help?

Guides for the Bill Eka Android app.

Common questions

Is Bill Eka free?

Yes, it's free to download and use. If we add paid features later, they'll be clearly labelled before you're asked for anything.

Which supermarkets does it work with?

It's tuned for receipts from Keells, Cargills Food City, Arpico Supercentre, Spar and Glomark, and can read receipts from other shops too. Accuracy is best with clear, flat photos.

How accurate is the scanning?

It's AI, so it can occasionally misread a line. That's why every scan opens a review screen where you can correct any item, price or category before saving.

Which phones does it run on?

Android 7.0 or newer. There's no iPhone version yet.

Do I need internet?

Yes. Scanning and syncing your receipts need a connection.

How do I sign in?

With your Google account, an email and password, or your mobile number with a one-time code.

Are my receipt photos kept?

No. Photos are sent to Google's Gemini AI to be read and are deleted from our servers as soon as the scan finishes. Read the Privacy Policy for the full picture.

I signed in with a different method and my receipts are missing.

Each sign-in method can end up as its own account. You can move receipts from one account to the other with a one-time code. See Move your receipts to another account.

How do I delete my account?

Open Profile and tap Delete account & data. If you can't open the app, you can ask us by email. See how to delete your account.

Still stuck? Email support@jackoftrade.net and tell us what you were doing and which phone you use. We read every message.