Help › Account & your data
Account & your data
Signing in, moving receipts, exporting and deleting.
Signing in
You can use your Google account, an email address and password, or your mobile number with a one-time code sent by SMS. To change or set a password, open Profile and tap Change password (or Set a password).
Each sign-in method can create its own separate account, so a receipt saved under one method won't show up under another. If that has happened to you, you can move your receipts across (next section).
Move your receipts to another account
You'll need to be able to sign in to both accounts.
- Sign in to the account that has your receipts. Open Profile and tap Move data to another account, then Get a code.
- Sign in to the account you want the receipts in. Open Profile → Move data to another account, choose Enter a code, and type the code.
- The receipts move across and leave the first account.
- Each code works once and expires after 15 minutes. After five wrong tries you have to wait up to 10 minutes.
- Only receipts move. Budgets and your shopping list stay with the account they belong to.
- Don't share your code with anyone. Anyone who has it can move your receipts.
Export your receipts
Open Profile and tap Export receipts under Your data to get your receipts as a CSV file you can open in Excel or Google Sheets.
Delete a receipt
Open your receipt history and delete the receipt. It and its items are removed from our servers.
Delete your account
Open Profile and tap Delete account & data under Your data. This permanently removes your account, receipts and budgets, and can't be undone. Can't open the app? Follow the steps on Delete your Bill Eka account and data.
Your data is protected by encryption in transit and we don't sell it. The Privacy Policy explains exactly what we keep and why.
Still stuck? Email support@jackoftrade.net and tell us what you were doing and which phone you use. We read every message.